🚨 30% + FREE SHIPPING with code 'VISION30' with donations being made to WORLD VISION from every order! 🚨

FAQs

HOW DO I RETURN OR EXCHANGE?

If your BikiniWave purchase isn’t working our for you, we’re more than happy to accept it for return as long as your item is in original condition (tags attached and no visible signs of wear) and isn’t a clearance sale item. Please note, we don’t do direct exchanges!

Once our team received your return parcel, they will be more than happy to issue you an online credit note that never expires to purchase absolutely anything in our store, or the size you prefer. If you have any further questions, or to check if your item is eligible for return, please read our returns policy here 

CAN I MAKE CHANGES TO MY ORDER?
Our warehouse team process and pack orders quite quickly! So unfortunately, we're unable to change an order once it is placed. Definitely make sure all the details are correct when you checkout!
THE ITEM I WANT IS OUT OF STOCK. WHAT NOW?
We usually stock pieces from our latest collection in a few weeks. So definitely sign up your email to be notified of a restock, and you shouldn’t miss out the next time.
HOW CAN I TRACK MY SHIPMENT?
All going well, we endeavour to have your order processed and dispatched within one to two working days to ensure you will receive your order ASAP. You will be emailed your tracking information once your order has been dispatched, and in some cases you will need to allow a few hours for your tracking to be live. Please track your order here on our website.
WHICH COUNTRIES DO YOU SHIP TO?
We offer shipping to most countries. If you have difficulty with your checkout, please contact our team at info@bikiniwave.org and one of our friendly team members will be able to assist you.

DO YOU HAVE A PHYSICAL STORE?

So sorry! We are currently based online only and do not have a physical store.

I’M UNSURE ABOUT SIZING?

Most of the time, the right size for you will simply be your regular size that you’d ordinarily purchase. We provide a sizing chart seen at the top of our page that you’ll find helpful. Remember, if your purchase is not suitable you can send it back for an exchange or refund! Our full returns policy is here.